"We believe the number of users whose data was actually revealed to someone else is extremely low and we have contacted those who might be impacted." "Our investigation has also found that 1.2% of ChatGPT Plus users might have had personal data revealed to another user," the company had said. OpenAI earlier announced that it had to take ChatGPT offline on March 20 to fix a bug that allowed some people to see the titles, or subject lines, of other users' chat history. The agency's statement cites the EU's General Data Protection Regulation and pointed to a recent data breach involving ChatGPT "users' conversations" and information about subscriber payments. The Italian watchdog said OpenAI must report within 20 days what measures it has taken to ensure the privacy of users' data or face a fine of up to either 20 million euros (nearly US$22 million) or 4% of annual global revenue. The AI systems that power such chatbots, known as large language models, are able to mimic human writing styles based on the huge trove of digital books and online writings they have ingested. The restriction affects the web version of ChatGPT, popularly used as a writing assistant, but is unlikely to affect software applications from companies that already have licences with OpenAI to use the same technology driving the chatbot, such as Microsoft's Bing search engine. While some public schools and universities around the world have blocked ChatGPT from their local networks over student plagiarism concerns, Italy's action is "the first nation-scale restriction of a mainstream AI platform by a democracy," said Alp Toker, director of the advocacy group NetBlocks, which monitors internet access worldwide. The company said it believes its practices comply with European privacy laws and hopes to make ChatGPT available again soon. U.S.-based OpenAI, which developed the chatbot, said late Friday night it has disabled ChatGPT for Italian users at the government's request.
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The Italian Data Protection Authority said it was taking provisional action "until ChatGPT respects privacy," including temporarily limiting the company from processing Italian users' data. Italy is temporarily blocking the artificial intelligence software ChatGPT in the wake of a data breach as it investigates a possible violation of stringent European Union data protection rules, the government's privacy watchdog said Friday.
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